Great service, great staff!! I took my care here for a second opinion and I am SO glad I did. They got my car in right away and fixed my issue in less than 30 minutes... and saved me A LOT of money, compared to other quotes I had been given. They weren't pushy, didn't try to sell me (unnecessary) parts, a quality that can be hard to find these days. I will definitely be using H&L for our cars in the future!! Thank you!
On our way back from vacation and our car broke down. Had a tow bring us to the closet place and we’re real happy it was h and l. The staff was very friendly and straight forward with us. They were in constant contact with us, made sure we knew every thing that went wrong and what needed fixing. We ended up needing specialized parts, which took an extra, but at no extra cost. There are veterans in the shop as well, so they had no problem offering us a military discount.
I enjoyed this place, even though it's right off the interstate. What I mean is, typically an auto craft place located off an interstate highway is usually focusing on price gouging, the drivers traveling the interstate. To my amazement their work and prices are pretty fair. Me being military and new to the Richmond Hill area, these people treated me as if they've known me for years. I do believe they've found a repeat customer in me.
Best customer service I have experienced in a long time! I noticed there was a screw in my tire yesterday evening around 5:30. I called their shop right away and asked if they could fix it if I got there before they closed. "No problem, we will be waiting for you. " I arrived at the shop at 5:45, 15 minutes before closing. The two guys at the front desk were very friendly and assisted me quickly. It turned out my tire needed to be replaced. Went back this morning to have the new tire put on, again fast, friendly service. I don't remember the name of the guy helping me this morning but I wanted to say THANK YOU again, you were awesome and have gained a forever customer!
H&L is the only place we will ever take our vehicles. As a military family, we don't have the luxury of having our dads around to help or knowing who to trust in a new town. H&L has become like family. They are honest, trustworthy and have excellent customer service. They have always stopped whatever they were doing to get us in and out and on our way in an emergency. They have always been patient with me when I come in with a problem and my husband is gone. I have never felt like they have or would ever take advantage of me in fact, they have gone above and beyond to help and make sure I understand. Their prices have always been fair and much less than everyone else. I HIGHLY recommend them over everyone else and wouldn't recommend anywhere else.
H L Tire And Auto Repair Inc is a US Car Repair based in Richmond Hill, Georgia. H L Tire And Auto Repair Inc is located at 60 Longwood Dr, Richmond Hill, GA 31324, USA.
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